Today's Queue
Every ticket of one day per service: how many waiting, being served, finished, no-show - then the tickets one by one with counter, times, wait, and call count. The daily operations report.
Questions It Answers
- How many tickets were issued today per service, and how many are unfinished?
- Which numbers were called more than once?
- How long did a given customer wait?
Filters
| Filter | What it does |
|---|---|
| Date | Required. A range (between) or one-sided; the ticket date. |
| Division | One division; empty = all. |
| Queue Service | One service; empty = all. |
How To Read It
One block per service with Total Tickets, Waiting, Being Served, Finished, No Show; then ticket rows.
| Column | Meaning |
|---|---|
| Number, Status, Priority, Counter | Ticket identity and the counter that handled it. |
| Issued, Called | Issue and call times. |
| Wait (min), Serve (min) | Wait and service time - filled for finished tickets. |
| Called (x) | Call count, recalls included. |
Why The Numbers May Differ
- Being Served merges the Called and Serving statuses.
- Transferred and Cancelled tickets are in Total but in no column - their detail is in No Show & Skipped Tickets.
- Ticket order: priority first, then number.
Menu Location
- Queue Management / Queue Reports / Today's Queue
/report/queuetoday