Monthly Recap by Division
Summary per division then per month: total tickets, finished, no-show, average wait and service, busiest day - plus a per-service breakdown. The monthly management report.
Questions It Answers
- How many visitors did each branch serve this month versus last?
- Is the average wait improving month by month?
- Which service brings the most visitors to a branch?
Filters
| Filter | What it does |
|---|---|
| Date | Required. A range (between) or one-sided; the ticket date. |
| Division | One division; empty = all. |
How To Read It
One block per division with period totals, then a table per Month and a table per Service.
| Column | Meaning |
|---|---|
| Total Tickets, Finished, No Show | Ticket count and outcomes. |
| Average Wait, Average Serve (min) | From ticket wait/service times (zeros excluded). |
| Busiest Day | The date with the most tickets in the period. |
Why The Numbers May Differ
- The month follows the ticket date; a filter range cutting a month gives a partial month.
- The division is read from the ticket (recorded at issue), not from the service today - moving a service to another division does not rewrite history.
Menu Location
- Queue Management / Queue Reports / Monthly Recap by Division
/report/queuemonthly