Online Shop
Online Shop is the customer shopping screen. It contains the product catalog, categories, cart, customer login or registration, price and discount calculation, gateway payment, and then sends the order to the system.
When to Use
- When a customer picks products from the catalog and puts them in the cart.
- When a customer needs to log in or register before the order is saved.
- When prices need to follow the customer's price level, product discounts, invoice discounts, and tax.
- When a gateway payment type is active and the customer must complete payment before the order is sent.
How to Use
- Open the page Online Shop, then search for a product or pick a category tab.
- Click a product to add it to the cart. Use the plus, minus, or delete buttons to adjust the order.
- Log in as a customer, or register a new customer if you do not have an account yet.
- Fill in the shipping address and order notes.
- If there is a payment gateway, complete the payment until its status is paid.
- Click Send Order. The system saves the order and shows the order number created.
Things to Note
- The system checks the customer's credit limit before the send order button becomes active.
- Item prices can change after login because the customer's price level and discount rules are applied.
- A gateway payment that is not yet confirmed holds back the order submission.
- Defaults such as division, department, salesperson, and service staff come from the online shop configuration.
Menu Location
- Sales & POS / Orders & Fulfillment / Online Shop
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